Category Archives: General News

Google Chrome Security Warning

Users of the Google Chrome web browser may notice a security warning in the form of a red “X” in the address bar when accessing certain websites, including some at W&L (e.g. SharePoint). See below:

Information Technology Services is in the process of updating the certificates for SharePoint and other sites. […]

Posted in General News, ITS
Comments Off on Google Chrome Security Warning

Printing System Saves Trees, Money

Students have saved more than $1,000 a month, on average, as a result of a printing process implemented this academic year by ITS.
Students use a direct-print or web-upload method to send their documents to BizHub devices located throughout campus.  But PaperCut, the tool that has managed student printing since the beginning […]

Posted in General News, ITS
Leave a comment

Box Contest Winners Announced

Assistant Professor of Art Andrea Lepage, and student Ryan Grant ’16 have been named winners of Information Technology Services “Think Outside the Box” contest.
The contest was held over the last month to solicit examples of how Box, W&L’s Web-based cloud service for file storage and collaboration, is “simplifying your life.”
Andrea […]

Posted in General News, ITS
Leave a comment

PHISH from retired ITS employee

The email you may have revived from Dan Newhall a retired ITS employee is a PHISH attempt. Please do not click the link in the email. If you did click the link in the email contact the ITS Help Desk at X 4357 so we may assist you in changing […]

Posted in General News
Leave a comment

Do you receive an unexpected document?

There have been some recent PHISH attempts that have virus-laden Word documents attached. If you receive any unexpected documents, please use the free VirusTotal scanner to check the document before opening! Upload the document to https://www.virustotal.com to check.

Posted in General News, ITS
Leave a comment

ITS Overhauling The Stable

We’ve heard your concerns about the reliability and functionality of The Stable, and are reassessing the service, with changes planned this summer.
In a recent survey, more than 80 faculty and staff commented on The Stable (thestable.wlu.edu),  W&L’s virtual desktop and application streaming service. Many of the comments included complaints about speed and […]

Posted in General News, ITS
Leave a comment

Wireless Update Early Friday

If you’re using the W&L wireless network on Friday, you may be prompted to accept a new “certificate” as a result of an emergency upgrade by ITS.
To continue using wireless, accept the certificate by pressing the “connect” or “continue” button; this should be a one-time procedure and you will not be […]

Posted in General News, ITS
Leave a comment

Box Training Announced

Training in the use of Box, W&L’s easy-to-use tool for file storage and collaboration, will be held at 10:30 a.. and 1:30 p.m. Monday through Thursday in the Smart Zone:

Monday, April 6: Five Skills to Hit the Ground Running with Box
Tuesday, April 7 (1:30 p.m. only): Uploading and creating Content in […]

Posted in Academic Technologies, General News, ITS
Leave a comment

Don’t lose your files – try Box!

Avoid an end-of-semester meltdown, and use Box to make sure your term papers and other important files are protected. Box, online cloud storage for the W&L community, provides up to 50 gigabytes of private storage that is accessible from nearly any device and any location, on or off campus.
Box lets […]

Posted in General News, ITS
Leave a comment

HelpDesk Seeks Student Workers

Apply for this great opportunity by March 17 at http://go.wlu.edu/helpdesk
As a HelpDesk Technician you will:

Gain extensive experience in customer service and communication.
Learn about computers and networks in a real-world environment.
Practice thinking about concrete problems in an analytical manner.
Have relevant work experience to talk about in an interview.

 

Posted in General News, ITS
Leave a comment
Log In | Log Out