Numerous IT services will be impaired or unavailable as a result of maintenance scheduled by W&L’s Internet service provider beginning at 11 p.m. Wednesday, Oct. 19. Box, Sakai, email, and many other Internet-based services will be affected. The outage will last at least one hour, but could continue for up to six hours, according to CenturyLink, the University’s internet service provider.
Please contact the Information Desk (firstname.lastname@example.org or 540-458-4357) with any concerns or questions.
From: Campbell, Paul [mailto:EMAIL]
Sent: Monday, October 17, 2016 9:06 AM
To: LAST, FIRST <EMAIL>
Subject: RE: HELP-DESK
To All Faulty\Staff
We currently upgraded to Saver to 50GB inbox space. Please log-in to your user account to validate E-space.
Your emails won’t be delivered by our server, unless email account is confirmed.
protecting your email account is our primary concern,
for account update (Web Mail) click on Outlook Web Access <<LINK REMOVED>>
should you have any questions please contact the IT Helpdesk.
Copyright ©2016 ITS Help Desk.
Information Technology Services increased the number of wireless access points at W&L by 17 percent over the summer, adding wireless service in the Village and Wilson Stadium and enhancing service in some fraternities.
The vast majority of new access points – 135 – were added to the Village, the new residential area for more than 300 third-year students. Additional wireless coverage is planned in the coming weeks for outdoor areas at the Village.
In nearby Wilson Stadium, ITS added three access points to locker rooms, and one access point to a classroom.
In addition, ITS added two access points to the dance studio at 109 South Jefferson St. and four to Hopkins House (Center for Entrepreneurship).
Finally, ITS more than doubled the number of wireless access points at the Culinary House and fraternities Sigma Chi and Pi Kappa Phi.
The summer additions bring the total wireless access points in operation at W&L to 1,084, more than double the 531 access points that were in operation in 2013. ITS continues to make steady investments in wireless service, partly in response to surveys of students and employees. In a 2015 survey, students singled out wireless as having the greatest impact of any technology on their academic success, and expressed a desire for expanded wireless coverage on campus.
Summary of 2015 student survey
FAQ on wireless service at W&L
From: System Admin [mailto:<<EMAIL REMOVED>>]
Sent: Thursday, September 22, 2016 9:44 AM
Washington and Lee University Verification <<LINK REMOVED>> Now to Avoid Termination of Your Email Account.
Information Technology Services Classroom Technologies completed significant upgrades of five classrooms and the Chavis Boardroom this summer, and also equipped several new spaces.
The following classrooms benefited from upgrades including wide-format screens and projectors, HDMI display inputs and Apple TV (wireless connectivity to project from Apple devices). Most of these spaces received laser projectors, which offer greater clarity and less energy usage and are quicker to turn on and off.
Smart Board and other upgraded technology in Reid 215
Early Fielding 200
Early Fielding 205
Reid 215; Smart Board device and Tegrity classroom capture (video recording) also added
Wilson 2018; dual projection also added
Wilson 2019; resident computer, document camera and audio system also added
Elrod Commons 206 (Chavis Boardroom): camera and noise-canceling microphones for web conferencing and Blu-ray DVD player also added
ITS equipped these new spaces with technology:
Connelly Center for Entrepreneurship/Hopkins House:
Room 102: dual projection, sound system, resident computer, HDMI input, Web conferencing
Room 201: document camera, resident computer, web conferencing, Sharp digital annotation flat panel
Davis Hall 206 (conference room): laser projector, web conferencing, Solstice wireless projection, resident computer
Davis Hall 214 (conference room): flat panel display, HDMI and VGA inputs, Apple TV
The Village, the new third-year housing complex, also features technology-enabled spaces including wide-screen projection in Village Apartment Building S 101 (Community Room A) and indoor and outdoor audio for the Good Side Café and Fire Side Café.
The start of the academic terms seems to bring an increase of spam and phishing attempts. Please be aware of emails claiming that you have reached your quota or that you need to re-validate your email, or that you have won a prize. Please do not reply or fill out the form. It is a phishing scam! Don’t share your password with anyone. Your password is your “key” to your identity!
Phishing is the act of attempting to capture your personal information such as usernames and passwords, online banking information, or credit card details. Phishing emails can also be the means to trick you into clicking a link which will download/install malware to your device. Please be aware that phishers often use scare tactics — claiming you have reached your quota, exceeded the limit, or your account will be deleted if you don’t act. ITS will never ask you for your password or to validate your password. We do periodically ask you to change your password at https://password.wlu.edu
Don’t ever respond to an email asking for your username and password! Carefully look at the URL (web address) of any web form asking for your W&L username and password to be sure the web form is on a W&L website or a legitimate business partner’s site. Don’t even click the link if you’re suspicious. More information can be found at: http://www.wlu.edu/its/how-to/safe-computing Please forward all spam or phishing emails to email@example.com to help train our spam filter, and then delete the email.
From: Somasundar, Ponnandai [mailto:<<EMAIL REMOVED>>]
Sent: Tuesday, August 30, 2016 11:56 AM
To: Somasundar, Ponnandai <<EMAIL REMOVED>>
Subject: RE: Office of IT
The Office of IT Infrastructure has upgraded storage access to increase the protection of data assets and system performance Click on: Faculty & Staff Email <<LINK REMOVED>> to upgrade storage
From: Somasundar, Ponnandai
Sent: Tuesday, August 30, 2016 11:08 AM
Subject: RE: Your mailbox is almost full
Your mailbox is almost full.
Please reduce your mailbox size. CLICK HERE <<LINK REMOVED>> to expands Mailbox to 20GB.
From: Goepel, Janet [mailto:<<EMAIL REMOVED>>]
Sent: Friday, August 26, 2016 8:54 AM
To: Goepel, Janet <J.Goepel at shu.ac.uk>
Subject: RE: Notification !
Clients Impacted: All User:
You have (3) New School Notifcation. Click to view!
From: Boehme, Angela (boehmeaa) <<EMAIL REMOVED>>
Sent: Friday, August 26, 2016 6:48 AM
To: Boehme, Angela (boehmeaa)
Subject: RE: Maintenance/Upgrade Scheduled
IT Service Validation Maintenance/Upgrade Scheduled Today, 26th August , 2016
Clients Impacted: All Mailbox User
Description: Email Account & Archive Verification.
This is IT Service Support Maintenance System that perform Email Account Verification and Maintenance. This is to improve our security and mail experience, all account users are to kindly upgrade his/her account today. Click VERIFY MY ACCOUNT<<LINK REMOVED>> to complete this process and avoid total termination.