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Upcoming Learning and Development Programs for All Employees

Consultants from Carilion Employee Assistance Program are scheduled to be on campus  this fall offering programs designed to enhance the employee’s self-awareness, productivity, communication and relationships with others.
Registration is required for the programs at
Working Smarter, Not Harder
Thursday, October 16, 2014
Northen Auditorium
10:30 am -12:00 pm
Katie Hundley, EAP consultant, will bring us an informative program to help us work smarter, not harder! She will share information that will help us to better manage our work-day with all its competing priorities. Based on individual preferences, she will review practical tips and tricks to help us focus on the task at hand, procrastinate less, or stay out of the weeds so that we are able to get things done!
Coffee, other beverages and fruit provided.
Tuesday, December 2, 2014
Courthouse Main Meeting Room
10:00 am – 11:30 am
Wanda Osburn, EAP consultant, will bring us program on teamwork that will be useful in enhancing relationships with those at work, in our family and with our friends. Come alone or as part of a work team.
Refreshments provided immediately prior to this session at the HR Coffee Break in the Old Courthouse. Details of the Coffee Break to come later.

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Save-the-Date for Staff Development Week 2014

Please save-the-date for the third annual W&L Staff Development Week to be held on February 18-21, 2014. The purpose of the program is to provide training on skills and competencies, to create networking opportunities and to identify internal resources for support staff. We hope to primarily draw on the talent base from within our own workforce (staff and faculty) but plan to bring in outside speakers as well.
This year we are planning programs on a diversity-related theme: Celebrating Diversity and Inclusion.
More information and a call for proposals will follow in early January 2014.

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Training Needs Assessment – Online Survey

To date, employee and supervisor responses to the survey have been great but we still need your help! If you have not already completed the voluntary and anonymous online survey, there are four days left!
The survey is for staff, administrators and faculty who supervise one or more non-faculty employees. You can find the link to the survey in an email from me with the subject line “Training Needs Assessment” dated Wednesday, October 16, 2013. If you cannot find the link, please let me know and I will provide it to you.
Your participation in this survey will give us valuable information about employee training and professional development needs, interests and preferences. No individual identifiable information will be gathered or disclosed from the survey. The aggregated data will be used to determine the topics and types of training and professional development programs of interest to employees. Again, your participation in the survey is completely anonymous and voluntary. You can choose not to participate or discontinue the survey at any time without penalty.
Thank you in advance for participating in this survey. The survey will take approximately 10 minutes to complete.
Please contact me with any questions or concerns.

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Webinar – Gatekeeping Strategies for Administrative Professionals

Wednesday, February 13, 1-3:30 pm
Hillel Multipurpose Room
Polishing, Positioning and Practicing Your Gatekeeping Skills
• Allowing Each Person Seeking Access to Feel Valued
• Determining Which People and Organizations Are Priorities
• Confirming in Hindsight Correct Decisions
Proactively Resolving Issues That Arise From Demanding People
• Investigating the Credibility of Those Seeking Admittance
• Documenting and Security of Those in the Building
• Confidentially Handling Phone Calls and Documents
How to Keep Time Effectively Not Efficiently for Your Boss and Yourself
• Limiting Interruptions
• Being Effective Not Just Efficient
• Relationship Building With Your Boss
To sign up go to

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Maura Cullen – Keynote Speaker on Diversity

Maura Cullen – Taking Adversity Out of Diversity
Sponsored by the University Committee on Inclusiveness and Campus Climate
February 1, 2013 from 9-11 in Stackhouse Theater
Continental breakfast begins at 8:30 in the Commons Living Room
To register go to
Dumb Things Well-Intended People Say: 10 Skills to Increase Your Diversity Competence
Many of our conversations around diversity have us walking on eggshells. This program offers practical ways to quickly transform the quality and effectiveness of our interactions. Participants will learn ten very common statements that are often well intended but may be offensive. Knowing the actual statements is helpful, however, the real learning comes by implementing the ten core concepts that ultimately increases diversity skills and competency for you and those you work with.
What others have said:
“Maura is one of the most outstanding diversity educators I have ever witnessed. I call Maura the Lily Tomlin or Whoopi Goldberg of the diversity circuit. You will laugh one minute and be teary-eyed the next. Your school or organization will be forever changed because of her presence.”
– Dr. Andrea C. Kandel
Executive Director
National Conference for Community and Justice
“Maura Cullen does not merely train participants. She engages, motivates, and challenges them to set aside ingrained preconceptions they may have about those who are different from themselves. They come away with more than the typical training handouts. They come away with a visual and visceral experience that helps them to better understand others’ perspectives.”
– Sharon Mangieri
Director of Employee Relations & Training
Office of Human Resources
Western New England College

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Breakfast Provided before Keynote “Warming Up the Workplace” on January 3, 2013

Recharge and Reconnect is the theme of our second annual Staff Development Week on January 2-4, 2013. Our own talented employees will present the majority of the programs in addition to an outside keynote speaker each day.
One must-see keynote presentation is Frank Pastizzo Warming Up the Workplace on Wednesday, January 3 from 9:00 – 10:30 am in Stackhouse Theater.  In a program that is presented around the nation, Frank uses a wonderful mix of music, comedy, and storytelling from his diverse career to recharge batteries and to get attendees thinking about important issues such as workplace culture, professionalism, and building trust, kindness and respect.  Prior to this keynote from 8:30-9:00 am (just outside Stackhouse Theater), enjoy hot beverages along with an array of goodies such as egg, sausage, and ham breakfast sandwiches, yogurt and granola parfaits, and fruit.
Find this and other keynote summaries, daily schedules and full program descriptions at
Please sign up for programs at

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Recharge and Reconnect at Staff Development Week, January 2-4, 2013

A full calendar of events is planned to help us Recharge and Reconnect during our second annual Staff Development Week on January 2-4, 2013.
Brochures outlining 2013 programs were mailed to staff and administrators through campus mail on Monday, December 10, 2012. Program sign-ups are available on Event Manager at
After attending last year’s program, one employee evaluation read, “If I had known it was going to be that good, I would have dragged all of my colleagues there. They missed out.”
See you in January!

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PDP Training During Winter Academy

It’s All About Me!!! The Employee’s Role in Performance Development
Do you find yourself dreading your performance review each year? Does your supervisor do all the talking? Do you feel that you don’t fully understand your supervisor’s expectations? If you answered yes to any of these questions, then this session is for you. This information will help you better prepare for the year-end self-review and performance conversation with your supervisor so that you can share in the responsibility for your own performance and professional development.
Sign up at for It’s All About Me!! The Role of the Employee in the Year-End Performance Review offered on Tuesday, December 11, 2012 from 2:30-3:30 pm in Elrod Commons Room 345.

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Save the Dates January 2-4, 2013 for Staff Development Week

Mark your calendar and save the dates, January 2-4, 2013, for Staff Development Week sponsored by the Office of Human Resources.
Keynote Speaker, Frank Pastizzo, will be “Warming up the Workplace” on Wednesday morning, January 3, 2013. Frank is a motivational speaker whose interactive programs include comedy, laughter, music, theater, and story-telling. This is a program you will not want to miss!
For more information about Frank Pastizzo, visit his website at

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