Blog Archives

Training Topic: Error-Free Writing

Webinar on Tuesday, October 9, 2012
1:30 – 3:00 pm
Hillel Multipurpose Room 101
Presented by: Dr. Thomas M. Eaton, Southeast Missouri State University
Webinar Agenda:
To Whom Am I Speaking, Please?
• Identifying Your Audience
• Finding Emotional Balance
• Making Your Case – Correspondence That People Welcome in Their Inbox
There Is a Write Way to Do It
• Only Three Types of Writing Exist – Know Their Rules and Write Your World
• Designing the Look, Polish the Master – Prewriting/Strategizing and Transitioning
• Making Your Case – Adapting Quality Writing Templates to Fit Any Occasion
Grammar Isn’t Rules – It Is a Kind Ruler
• Five Key Problems in What’s Called ‘Bad Grammar’
• Grammar Is Manipulation – Word Choice Says It All
• Making Your Case – Avoiding Grammar Errors; Making Successful Grammatical Choices
Please sign up go to

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Webinars: Training and Development

A series of training and development webinars have been scheduled that will provide you with the most up-to-date trends, techniques, and best practices. Topics include managing chaotic workloads, email etiquette, multiple bosses, gatekeeping, and much more. . . . .
To view descriptions and sign up for the scheduled dates, times and locations go to
If you are interested in a webinar-on-demand format for you or your department on these or other topics, contact Sherry Wright at extension 8252 or at for more information.

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AMA Webinar – Crafting Business Stories that Captivate, Convince, and Inspire

Join us on Wednesday, August 15th, in the Hillel Multipurpose Room from 12:00 – 1:00 pm for the next webinar sponsored by American Management Association. The presenter, Paul Smith, is the author of a new book about storytelling as a leadership tool titled Lead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire.
When you want to be understood, tell a story
Over the last decade, storytelling has become one of the most rapidly growing communication tools used by business leaders and executives.
Companies like Disney, 3M, Motorola, and the World Bank have adopted storytelling as a key method of influence and leadership. Instead of corporate memos, email, and PowerPoint presentations, storytelling is now being used to inspire and motivate organizations, to create a vision for the future, to define culture and values, to set goals and build commitment to them, and to lead change.
What You Will Learn
WHY storytelling works, and WHEN to use it

A simple, three-part story structure that’s proven to work
Tips for turning a good story into a great story by using metaphors, emotion, and surprises, while keeping the style concrete, direct, and engaging

Presenter: Paul Smith is Director of Consumer Research at The Procter & Gamble Company. In his 19 years with the company, he’s worked in leadership positions in both consumer research and finance and accounting functions spanning several multibillion dollar business units and worked directly with retailers including Wal-Mart, Sam’s Club, Costco, and BJ’s. He is also a highly-rated trainer in several P&G training colleges for leadership and communications courses. Prior to P&G, he was a consultant for Arthur Andersen & Company. Smith is the author of a new book about storytelling as a leadership tool titled Lead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire. For more information, visit:

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AMA Webinar – How Smart Women Ask-and Stand Up-for What They Want

Join us on Wednesday, August 8, 2012, from 12:00-1:00 pm in the Hillel Multipurpose Room for the next webinar sponsored by the American Management Association.  Selena Rezvani will share tips from her brand new book, PUSHBACK.
What You Will Learn

Flex your style based on the topic or person with whom you are negotiating
Prepare for a negotiation from both informational and emotional perspectives
Maneuver through negotiation using verbal and nonverbal communication, making concessions, managing tradeoffs and closing the deal

Women negotiate all day, every day, often without even realizing they are in a bargaining situation. Whether the negotiation is a small, everyday matter, or a bigger, more structured deal, making the most of these conversations is imperative.
About the Presenter
Selena Rezvani is a recognized authority on women and leadership and is a leading author, speaker, and consultant regarding women and the workplace. She is the co-owner of Women’s Roadmap, a consulting firm that elevates women into leadership through assessment, the design of gender-inclusive policies, and coaching. She has also offered  training programs  at Harvard, SAP, Princeton, Comcast, eBay, UBS, Duke, Johnson & Johnson, among other places.

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Cave Guide Training: Mountain River Guides/USA Raft

Anyone with a desire to spend a weekend in a cave learning about geology, speleology, cave safety, history of caving and the technical skills necessary to guide a safe trip within a cave (specifically Worley’s Cave). This is a very popular training program for those interested in becoming cave guides or those interested in brushing up on their caving skills.
Classes 1 & 2 – Introduction to Cave Safety and Guiding
Class 1                  March 16-18
Class 2                         May 11-13
Basic classes about geology, cave safety and group dynamics underground in at least one cave.
By Registration, price $250
Classes 3 & 4 – Advanced Cave Guide Course
Class 3                        March 23-25*
Class 4                              May 25-27*
Designed for more intensive training towards professional cave guiding. Prerequisite Introduction to Cave Safety and Guiding or 2 years of cave experience.
By Invitation Only, price $200

3 days of training: mix of in the cave and classroom. Expect to get dirty every day.
6:1 trainer to trainee ratio.
Meals provided each day from Friday night to Sunday lunch.
Lodging is available at the Nolichucky Outpost. No Pets Allowed.
All Equipment (helmets and lights) provided.
First Aid/CPR not included but will be offered for $60
Cave Photography will also be provided and covered in all classes.
A detailed list of items to bring will be provided with registration.
Call 423-743-7111 or email:

* Dates for Advanced classes are tentative due to scheduling.
USA Raft is recognized as a leading whitewater rafting outfitter in the southeast. Our comprehensive cave guide training courses are taught by our senior trip leaders.
Kristen Robinson
Marketing and Promotions Assistant

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Upcoming CPR classes

 CPR Classes offered 3/14 and 3/18; 4/4 and 4/25; 5/9, 14,21 and 5/23.

All classes are open to the entire Lexington community. Classes will be conducted from; 6pm-8pm on the dates scheduled; locations will vary. To register for a class, contact Ray Ellington, Assistant Director of Campus Recreation, at  To register you will need to provide your name and your student/employee ID number in the email or bring a check made out to W and L Campus Recreation in the amount of $25 to Elrod Commons 234.

Registration is required at least 2 days prior to the class. The maximum class size is 12 and the minimum class size is 5.  You may cancel up to 24 hours prior to the class you have registered for otherwise you will be charged the $25.  A waiting list will be in effect for each class once the maximum number of registrants has been reached.

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Staff Professional Development


In addition to programs offered on campus, the University supports employee professional development in programs offered outside the University.
The Professional Development Program provides tuition assistance to full-time employees seeking to obtain a college-level degree, attend educational courses not leading to a degree, or obtain a work-related certification or license. Requests may be funded fully or partially for courses that will benefit the employee at his/her current position, improve job skills, or position the employee for advancement opportunities at the University. University funds should not be used to support course work that is not job-related.
The Employee Development Fund provides administration and staff with funding assistance to attend off-campus conferences, workshops, seminars or courses that enhance individual skills.
Additional information including eligibility and policy details is located at

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Professional Connections for Exempt Professional Staff on March 1


Professional Connections for Exempt Professional Staff on March 1
The topic for our next program is “Effectively Addressing and Documenting Employee Performance between PDP Reviews”
Employees and managers should understand the importance of effective and appropriate performance documentation. The positive and negative workplace actions of employees should be addressed at the time they occur, not await a formal review period. This session walks you through the documentation process, underscoring the need for fair and equitable treatment of employees and good communication skills of the manager.  (This program is adapted from the presentation for 2012 Staff Development Week.)
Jennifer Kirkland, Associate General Counsel for Compliance Support
Sherry Wright, Assistant Director for Workforce Development
Thursday, March 1, 2012- Hillel Multipurpose Room
9:00 – 9:30 am       Refreshments and knowledge sharing with peers
9:30 – 10:30 am      Presentation

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The Conference for Office Staff – On-site with Fred Pryor Seminars


In appreciation of the Office Staff of Washington and Lee University and in support of their professional development, we are pleased to bring Fred Pryor Seminars to campus for two training dates this spring.
On February 28, from 9 am – 4 pm in the Hillel Multipurpose Room, we will hold the first on-site conference. The topics to be covered will include communication skills, managing multiple priorities, and high-impact business writing.
In recognition of Administrative Professionals Day, on April 26, from 9 am – 3 pm in Commons 345, we will hold the second on-site conference. Topics to be covered will include effectively working with others, practical problem-solving skills and dealing with difficult situations. The training on this date will be followed with a Recognition Reception starting at 3:00 pm in the Morris House.
Office staff may sign up for the conference at
For more information on the program, refer to Training and Professional Development at

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